Mareeba Aged Care's top priority remains the safety of our residents, staff, families and visitors. Since the start of the Pandemic our policy has been to take a cautious approach in order to better protect our residents, staff, visitors and families.

This includes taking a number of actions including:

  1. Continually monitoring information and advice regarding the Pandemic,
  2. Restricting who can enter the facility,
  3. Screening everyone entering the facility, and
  4. Undertaking a risk assessment for all Resident Excursions.

In forming our policies and processes we are guided by advice from government, state and federal health departments, and industry peak bodies. The situation is extremely fluid with circumstances changing daily and as such our policy may change without notice.


Please refer to the current Visitation Plan provided in the neighbouring list.

The following visitors and staff (including visiting workers) will not be permitted to enter the facility:

  • Persons who are not  fully vaccinated for COVID-19
  • Persons who cannot complete a Rapid Antigen Test and/or provide negative Covid-19 result.- Refer to visitation plan for further information. 
  • Anyone who has in the last 14 days have returned from Overseas
  • Those who have been in contact with a confirmed or probable case of COVID-19 in the last 14 days;
  • Those who have been in contact with a suspected or possible case of COVID-19 (i.e. someone who is currently waiting for test results)
  • Those with fever or symptoms of acute respiratory infection (e.g. cough, sore throat, runny nose, shortness of breath); 
  • For more information, please visit:

Vaccination requirements for visitors

Covid vaccination
As of Monday 11th October 2021, any persons over the age of 12 - visitors, staff and contractors, entering the facility must be fully vaccinated for COVID-19. This means you must have received both doses, with your second dose no less than 14 days prior. To assist with the screening/ sign in process please have your proof of vaccination ready each time you visit. It can be shown either on your phone or a printed copy. 
Proof vaccination status can be found at Medicare Online, myGov account or obtain a printed Immunisation Statement from you GP/vaccination provider which shows both doses and dates of administration. Regular visitors are asked to leave a copy of their Covid Vaccination evidence now at admin.

Influenza ( Flu) .
As the main flu season has passed for the year, a current flu vaccination is no longer a requirement to enter an aged care facility. In accordance with the current Public Health Order, a current (2021) flu vaccination was only a requirement for the period from 1 June to 30 September 2021.

COVID-19 Latest News

Mareeba Aged Care is working hard to keep our residents and families safe from Coronavirus. Please support us by reading our updates and following the guidance.

Please read the current visitation plan & general information under the headings below for full details. 


10 am to 4 pm Monday to Friday 
10 am to 1 pm Saturday
Sunday and out of hours visits pre-approved by Management



For urgent advice and updates, please see our Facebook Page:

If you are an out of area visitor, we recommend you phone ahead to confirm current restrictions/arrangements as it can change at very short notice.


As per Mareeba's current vaitation plan, you will be required to complete a Social Outing Risk Assessment Form to take a resident out. Please be aware that Rapid Antigen Testing requiremets are in place for residents post social outings. 
Download via the link below and return to the Admin email address: or  hand  in at reception during office hours. Social-Gathering-Risk-Assessment-Form-120522.pdf

Our doors are closed to visitors on Sundays and public holidays. Please phone ahead to advise your pick up time so we can assist your resident to be ready at the main entrance.

For residents leaving the facility for an approved individual outing, family gathering or group excursion, ensure that:
  • Residents are guided about COVID-safe behaviours, including practicing physical distancing (1.5m) and hand hygiene,
  • The event complies with the current  Public Health (COVID-19 General) Order 2021
  • no one at the event:
    • has been a close contact of a person with confirmed COVID-19 in the last 14 days
    • lives in a household with a person who is currently self-isolating
    • is waiting for a COVID-19 test result.