Mareeba Aged Care's top priority remains the safety of our residents, staff, families and visitors. Since the start of the Pandemic our policy has been to take a cautious approach in order to better protect our residents, staff, visitors and families.

This includes taking a number of actions including:

  1. Continually monitoring information and advice regarding Covid-19
  2. Restricting who can enter the facility
  3. Screening everyone entering the facility
  4. Rapid Antigen Testing for staff, visitors and residents as required. 

In forming our policies and processes we are guided by advice from government, state and federal health departments, and industry peak bodies. The situation is extremely fluid with circumstances changing daily and as such our policy may change without notice.


The following visitors and staff (including visiting workers) will not be permitted to enter the facility:

  • unless they have undertaken and received a negative result from a COVID-19 RAT test on the same day that they attend the care facility. 
  • been in close contact with someone who has COVID-19
  • any symptoms of COVID-19 (other than symptoms caused by a known health condition or medication).

Visitors must not enter a RACF if they have:

  • tested positive to COVID-19. Visitors must not enter an RACF for at least 7 days after their positive test, unless authorised by the RACF for compassionate reasons.
  • been in close contact with someone who has COVID-19. They should avoid visiting an RACF for at least 7 days.
  • have any COVID-19 symptoms or are waiting for a COVID-19 test result.

COVID-19 Latest News

Mareeba Aged Care is working hard to keep our residents and families safe from Coronavirus. Please support us by reading our updates and following the guidance.

Visiting Hours
Monday to Friday: 9am - 4pm
Saturday: 9am - 1pm
Sunday 9am - 1pm
Public Holidays 9am - 1pm
Out of hours visits must be pre-approved by Management.
Social Outings available anytime Monday to Sunday .

For urgent advice and updates, please see our Facebook Page via the following link:

Residents may leave the facility for social outings but must abide by the current Public Health (Covid-19 General) Order.

For residents leaving the facility for a social outing, please ensure that:
  • Residents must not leave the facility if they have tested positive for COVID-19 in the last 7 days and/or have any COVID-19 symptoms. Residents should stay within the facility while they have symptoms, even if they have a negative COVID-19 test.
  • Residents are guided about COVID safe behaviours, including practicing physical distancing (1.5m) and hand hygiene, mask wearing.